Shipping Policy
Thank you for supporting my small business! Please review the shipping policy carefully before placing your order.
Processing Time
All orders are processed within 3–7 business days (excluding weekends and holidays). Processing time may vary during high-volume periods or holidays.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping & Delivery
All orders are shipped via USPS. Delivery times are estimated by the carrier and may vary. I am not responsible for shipping delays once the package has been handed over to USPS.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout. I am not responsible for packages delivered to an incorrect address provided by the customer.
Delivered Packages
If USPS tracking shows that a package has been marked as delivered, it is considered successfully delivered. I am not responsible for packages that are lost, stolen, or misplaced after delivery.
If your tracking shows “delivered” but you have not received your package, please:
- Check with household members
- Check your mailbox, porch, or surrounding area
- Contact your local USPS office for further assistance
Lost or Stolen Packages
I am not responsible for lost or stolen packages once marked as delivered by USPS. Refunds or replacements will not be issued in these cases.
Returns & Refunds
Due to the nature of my products, all sales are final. I do not accept returns or offer refunds once an order has been shipped.
Refunds will only be issued in the rare case that an order is returned to sender due to an error on my end.
Contact
If you have any questions regarding your order or shipping, please feel free to reach out via email or direct message, and I’ll be happy to assist you.
Thank you for your understanding and support 💛
—
Imani